Purpose & Approach

OUR PURPOSE

We are a small, highly skilled training and human resource development consultancy helping our clients achieve their management, staff and organisational development objectives.

OUR VALUES

• To provide a quality service which exceeds customer expectations
• To be client responsive, flexible and up-to-date with our training and consultancy advice
• To tailor client-specific solutions
• To demonstrate absolute integrity and discretion at all times to our clients and suppliers
• To build strong customer relationships
• To reward staff achievements
• To develop our professional skills

OUR METHOD

Our methodology is to achieve learning with purpose and enjoyment - wherever possible, learning by doing.  Through simulations, skills practice, small group and individual activities, participants learn through experientially based techniques.

We know that theoretical or conceptual information alone does not ensure skill development.  It is learning through experience which leads to skill growth and behaviour change.  Therefore our training programs contain up to 60% of experientially based learning.

OUR COMMITMENT

We deliver results through proven methods and techniques.  Participants will enjoy the process while the project’s objectives are achieved.  We will deliver to all clients:

1. Innovative, effective content that works.
2. Dynamic trainer presentation and facilitation.
3. Individual, prompt and efficient service.
4. Flexible solutions to client needs.
5. Positive and enjoyable training outcomes.
6. A fair price for an excellent service.

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